Celica Forums General Discussion General WOW! My Toyota dealership rocks!

I was getting an oil change yesterday and I got a chance to see 2 customers come in because there was a weird noise coming from there car or something. Well the toyota mechanic checked it out and they told the customer that something was just lose and tightened it for him for no charge. They could have told him that something major was wrong (like the customer had thought) and charged him a lot then they should, but they were honest.

A second customer had a CEL light on and they told him it was something simple and that they reset the ECU and it should be fine now and there was nothing major wrong with it (like the customer thought once again).

Good to see some honest dealers!

I think most Toyota dealerships are pretty good. I took my car in with a lot of things to check out, and they did it all for FREE and just charged me hardly anything for oil change/tire rotation.

It all depends on the kind of management/people that work there. I've seen/heard of shady ones too.

While doing a bit of research for something completely unrelated to cars, I came across this article... its a long read and probably meaningless to most people of this site... but as I was reading it, I thought of certain managers of Toyota Service Centers being somewhat similar to that of Bally Total Fitness Center's managers...

the interesting read...
http://www.ballysucks.net/cgi-bin/yabb/YaBB.cgi?board=4;action=display;num=1076848752;start=0

damn.. there's a forum for everything these days..

check this article out, its about how shady the auto repair shops are. http://www.totse.com/en/bad_ideas/scams_and_rip_offs/autoscam.html

My dealership gives me free oil changes. They use the good stuff too.

You should change your own oil and not have to worry about taking it to a dealership.

good to see some dealerships are actually customer friedly. sucks that those dealerships are a minority and that the vast majority of toyota dealerships are absolutely horrible with customer service.

Who in this forum told the story about a dealership trying to tell him that, on the GTS, the pre-installed aftermarket CAI was a turbo?

There are still some artists out there drawing the wrong picture, but I must agree that Toyota dealers are generally vibrant and generous

hahahaha...

wait till its something that isnt as easily fixed as resetting the ECU...

or wait untill you actually go in for warantee work...


dealerships for the most part are all assholes... warantee's are fucking scams, because once you read the contract you see the giant loopholes for the dealers...

fuck corporate america

i don't have that privilage of meeting the NICE manager at toyo dealer..hell i brought my car in to check for some noise and they charge me $75 for inspection..they charge me more for tightening the front axle bolt WITHOUT my consent, didn't even notice till they call and tell me it's all done..cost me $126total..brought in for inspection, got some shit done w/out consent, charge me over 100bucks..problem still exist, brought back charge me another $11bucks for replacing some clip that i could've done my f*ckin self..problem still there, probably don't know shit about the celica..they then told me it's my clutch release fork pivot that got dry out and making the noise, probably another bs...wat a bunch of shit head..

my toyota dealership fuckin sux. they may wear a nice suit and shit but they talk a lot of bullshit and rip you ass off too

Why? I can drive a few miles down the road and have them do it for me for free while i sit inside and eat at the buffet table they have set up there. The manager is awesome. He drives a badass supra.

lol

They are honest to your face, but not behind your back. Everyone wants to profit on something. Put two and two together...