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Joined: Apr 2003
Posts: 2,442
Wheezy Joe 2002 Kawasaki Ninja 250
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Wheezy Joe
2002 Kawasaki Ninja 250
Joined: Apr 2003
Posts: 2,442 |
I TRIED to buy rotors and pads from them, but they botched my billing information up and billed me for something and haven't shipped it, and then cancelled my order. Called them on the phone, got a run around and they asked for my work number/ employer name since my credit card was rejected for a wrong billing address. Terrible customer service, I'd NEVER buy from there again! 
To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
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Joined: Apr 2003
Posts: 894
Senior Member
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Senior Member
Joined: Apr 2003
Posts: 894 |
that sucks  
rip celi...
95 240sx
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Joined: May 2002
Posts: 3,286
ECelica Staff 2001 Toyota Celica GTS
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ECelica Staff
2001 Toyota Celica GTS
Joined: May 2002
Posts: 3,286 |
i generally call the company and prefer to talk to a HUMAN in those types of cases.
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Joined: Apr 2003
Posts: 2,442
Wheezy Joe 2002 Kawasaki Ninja 250
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Wheezy Joe
2002 Kawasaki Ninja 250
Joined: Apr 2003
Posts: 2,442 |
I called at got some idiot woman on the phone. Me "Hi, I got an email saying my billing information was wrong" after we get the account #, name and stuff out of the way, I repeat the address to her off my bank statement. her"Yes, we have that on file" me"Ok, whats the problem" her"the address is wrong" me"I just told it to you and you said it was right" her"yes" me"uhhh, ok, so is it going to finish the transaction?" her"...ok, I'll give it to her. Thanks for your order! click" lame. 
To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
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Joined: May 2002
Posts: 3,286
ECelica Staff 2001 Toyota Celica GTS
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ECelica Staff
2001 Toyota Celica GTS
Joined: May 2002
Posts: 3,286 |
that's weird, i know autox guys who order from tirerack.com all the time...
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Joined: Apr 2003
Posts: 2,442
Wheezy Joe 2002 Kawasaki Ninja 250
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Wheezy Joe
2002 Kawasaki Ninja 250
Joined: Apr 2003
Posts: 2,442 |
well, I did call at 3:30 so maybe they were shutting down? if they don't fix this tomorrow, I won't buy stuff from them. awful service. 
To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
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Joined: May 2002
Posts: 3,286
ECelica Staff 2001 Toyota Celica GTS
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ECelica Staff
2001 Toyota Celica GTS
Joined: May 2002
Posts: 3,286 |
next time you call, throw a fit and demand to talk to the manager. If they dont let you, call back and ask again.
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Joined: Apr 2003
Posts: 2,442
Wheezy Joe 2002 Kawasaki Ninja 250
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Wheezy Joe
2002 Kawasaki Ninja 250
Joined: Apr 2003
Posts: 2,442 |
I talked to a manager there, and it was taken care of. It was my banks fault, but the way the employee handled it she said was inappropriate! I don't like having to talk to a manager to get good customer service, but since it was my banks fault, and not theres, I understand. No need to be rude to the customers though! Very good price on the stuff, and I will buy from there again thanks to the help I got today! 
To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
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Joined: May 2003
Posts: 2,449
Specialist 2003 Toyota Celica
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Specialist
2003 Toyota Celica
Joined: May 2003
Posts: 2,449 |
so wut did kinda rotor and pads you bought?
I am a HID Maniac!!
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Joined: Apr 2003
Posts: 2,442
Wheezy Joe 2002 Kawasaki Ninja 250
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Wheezy Joe
2002 Kawasaki Ninja 250
Joined: Apr 2003
Posts: 2,442 |
I bought 4 oem style Brembo rotors and EBC green stuff pads!
To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
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Joined: Jul 2003
Posts: 1,143
Specialist 2000 Toyota Celica GT
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Specialist
2000 Toyota Celica GT
Joined: Jul 2003
Posts: 1,143 |
damn...that is HOT
nice choice
how much you paid?
Last edited by booyaolian; Nov 25, 2003 1:19pm.
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Joined: Apr 2003
Posts: 1,899
ThE iRoN mAiDeN 2003 Toyota Celica GT
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ThE iRoN mAiDeN
2003 Toyota Celica GT
Joined: Apr 2003
Posts: 1,899 |
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Joined: Apr 2003
Posts: 2,442
Wheezy Joe 2002 Kawasaki Ninja 250
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Wheezy Joe
2002 Kawasaki Ninja 250
Joined: Apr 2003
Posts: 2,442 |
$270 shipped 
To have played and laughed with enthusiasm
and sung with exultation
To know even one life has breathed easier
This is to have succeeded.
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Joined: Apr 2003
Posts: 4,650
Rebel 2003 Toyota Celica GT
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Rebel
2003 Toyota Celica GT
Joined: Apr 2003
Posts: 4,650 |
That sucks. Odd to hear it, though - they do a ton of business, and most people say they're good.
Hope you get it worked out.
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Joined: Apr 2003
Posts: 4,650
Rebel 2003 Toyota Celica GT
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Rebel
2003 Toyota Celica GT
Joined: Apr 2003
Posts: 4,650 |
$270 shipped Damn, I'm gonna have to get me some of those 
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