Hey, what did you buy? Did you see this on the tracking page? Not sure why else it would say that.
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Some items such as body kits and exhaust systems are too large for standard shipping methods and require FREIGHT shipping. We use several different freight carriers, all depending on where your order is being shipped to.
EDI Freight
Tracking: 800-365-0100
CTI Freight
Tracking: 800-334-4883 x2030
ODFL Freight
Tracking: 800-245-6533
BAX Global Freight
Online Tracking:
http://www.baxglobal.com/Motor Cargo Freight
Tracking: 800-922-4099
Online Tracking:
http://www.motorcargo.com/ Please note that some circumstances may affect delivery of your order, such as whether your shipping address is a house or an apartment and whether deliveries can be left outdoors. FedEx, UPS or USPS policies for your area may dictate that your package be held at a local office until you pick it up in person. Call your local FedEx, UPS or post office directly to learn the delivery policy for your area.